FAQs

What areas do you deliver to?

We currently deliver to selected areas. Please enter your address at checkout to confirm whether delivery is available in your area.

How long does delivery take?

Our average delivery time is 30–45 minutes, depending on your location and current order volume. You will receive updates on your order status.

Can I track my order?

Yes! Once your order is placed, you can track it in real time from the "Track Order" page or the Orders section in the app.

What payment methods do you accept?

We accept Cash on Delivery and online payment options including card and mobile wallet payments at checkout.

How do loyalty points work?

You earn loyalty points on every eligible order. Points can be redeemed for discounts on future orders. Check your profile to see your current points balance.

Can I customize my pizza?

Absolutely! You can choose your base, toppings, and size options when adding items to your cart. Extra toppings may incur an additional charge.

Do you offer vegetarian or vegan options?

Yes, we have vegetarian options available. Please check the product descriptions or filter by category on the menu page.

What if my order is wrong or missing items?

We are sorry to hear that! Please contact us immediately via WhatsApp at +92 300 0112557 or through the Contact Us page and we will resolve it as quickly as possible.

How do I apply a coupon?

Enter your coupon code in the promo code field at checkout. The discount will be applied automatically if the code is valid.

Can I cancel my order?

You can cancel your order before it is confirmed by our kitchen. Once preparation has started, cancellation may not be possible. Please contact us as soon as possible if you need to cancel.